Wrong ID proof selected for UK train ticket

score:5

Ok so I made a lengthy international call and got it sorted out ! Basically they said its no problem and just carry both ID and tell the guard - At the end passports are considered a more reliable proof of identification !

Plus I even received a reply from the company ! - here's the reply -

Thank you for your email dated 29/11/2013, regarding your tickets.

You will be required to take both forms of identification with you when
you travel and advise the train guard of what has happened when asked,
this will enable you to travel on your tickets.

Thank you for taking the time to contact East Coast Web Support, If you
have any further questions please do not hesitate to contact us on 08457
225 111.

Your sincerely


Web Customer support
East Coast Mainline
PO Box 6136
Wolverhampton
WV1 9RL
Tel: 0845 722 5111
Email: [email protected]
www.eastcoast.co.uk

Sid5427 491

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