Who to contact for missed connection on a multi-airline flight?

12/14/2015 2:49:18 PM

The operating airline of the next segment is responsible for rerouting you if you are delayed. In this case on arrival at YYZ you will need to talk to Air Georgian. You can either go to the transfer desk to discuss it or over to their ticketing/check-in counter in departures.

If you know that FRA-YYZ is going to be delayed but you can see an alternative way of getting to MCI, then you should be proactive in talking to Air Canada (your next carrier) about rerouting options as soon as you can.

But in this circumstance I doubt there is anything faster than going to YYZ and waiting for another MCI flight.

You may find that the airline has rebooked you automatically. In many parts of the world someone would be waiting to greet you when you land in YYZ with your new boarding passes in hand and an apology. However, at YYZ I think you will need to find the airline representative yourself.

Credit:stackoverflow.com‘

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Hello,My name is Aparna Patel,I’m a Travel Blogger and Photographer who travel the world full-time with my hubby.I like to share my travel experience.

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