Who is responsible for the check-in queues?

7/31/2017 2:52:42 PM

The original scheduled departure time sets the clock for check in and baggage drop times. The fact that the flight is delayed does not change the pre-flight procedures for passengers. And your arriving only 20 minutes prior to the scheduled cut off for check in does not place any additional responsibility on the airline to process you quicker.

Most airlines tell passengers to arrive 2 to 3 hours ahead of departure (depending on airport and destination) for the simple reason there will be lines checking in and clearing security.

Airlines schedule staffing for check in counters based on past needs, finding a balance between accommodating the crowds and not being overstaffed. They can’t magically find extra workers if the line gets unexpectedly long (and most of us don’t want to pay higher airfares simply to have extra staff sitting around waiting for unprepared travelers).

Some airlines, as a public relations measure, will do a bit extra to accommodate late arriving check ins, but they are not legally obligated to do so. The passengers bear the burden of responsibility to be prepared for their trip, which includes getting to the airport in a timely fashion.

Credit:stackoverflow.com‘

About me

Hello,My name is Aparna Patel,I’m a Travel Blogger and Photographer who travel the world full-time with my hubby.I like to share my travel experience.

Search Posts

Latest posts

Popular posts