Where to get connecting flight boarding pass?

Here’s a bit of a broad view of how everything is going to work the day you fly.

First off, when your flight was booked, if you have the receipt, there should be a six-character code on there, probably listed as a flight confirmation #. 24 hours before the flight, you can go to Delta.com and Check In using that code. If you check in online, you can print your boarding passes for both flights while you’re at home. Depending on the ticket purchased and how full your flight is, you may also be able to change your seat while doing this, if you’d prefer a different one. Also, if you do this, since you aren’t checking any luggage in, you can skip checking in at the airport, and go straight to security.

Sidenote: if you have a smartphone, Delta has an app for iOS and Android that you can also check in through as well. It will give you a digital boarding pass as well. (again, for both flights)

When you arrive at the airport, (probably 2 hrs ahead of time, but that’s up to you – you want to 100% be at the gate 30+ minutes before scheduled departure) if you didn’t get your boarding pass online, you should stop by the Delta check-in area, which will be near where you walk in. They will have kiosks where you can check-in, again using that 6-character code. If you don’t have that code, or you just want to ask any questions, don’t hesitate to just ask for help or go to the check-in desk. When you’re done here, you’ll have your boarding passes and can go through security.

I’d recommend looking quick at the airport maps of the airports that you’re flying through as well, just so you have a rough idea of what to expect. If you’re flying out of Bradley, I wouldn’t worry much there, but Atlanta is a large & busy airport, but it’s laid out in a way that’s easy to know where you are at any given time. So I’d recommend looking at their terminal map, at least, to get a feel for how to get around. (you won’t know the gates you will fly out of until a couple hours before each flight)

If you have any questions while you’re flying, don’t be afraid to ask someone at Delta. You’ll have people at the check-in desk, gate agents at the gates, and since you’re flying through Atlanta — Delta’s largest hub — there will be plenty of staff around the airport that can help.

Every place Delta services has a self check-in terminal. You can go there, check-in, and print boarding passes. When I did that the last time I got all the boarding passes for that day. So when you print them, you should get both the boarding pass for ATL and the boarding pass for JAX. If it doesn’t, ask a counter agent. Also, you’re flying the main airline all the way and not a connection. The chances there will be an issue for you are very low.

As mentioned in the other answers, I would skip the kiosk altogether and use the Delta app instead. You will get both boarding passes on the app. You can also check-in via the app. But the other answers don’t mention something the app does that’s VERY handy (especially in ATL): flight data. The app will tell you what gate your connecting flight is at. ATL has 6 separate concourses and there’s a very good chance you’ll arrive at one and depart from another. You’ll also get notices about gate changes, flight delays and when boarding starts (in some cases before the gate agent even knows). Best of all, you can rebook from the app, should things go awry.

There are two options which you can select

Number One

On the day of your flight, arrive at the airport 3 hours before the flight. Proceed to the check-in counter and present your ticket + passport/ID. They will give you 2 boarding passes; one for CT to ATL and one for ATL to JAX. Verify your name on the boarding pass and wait for the flight.

Number Two

You can online check in X number of hours before the flight. X is different for different airlines but in most cases it is 24 hours. While checking in you may have the luxury of selecting a preferred seat on the plane. Note that if your connecting flight is operated by the same airline and it’s in the same itinerary (has the same airline reservation code which is needed to online check in; it is written on the itinerary) you will be able to check in to both flights and can print boarding passes for both as well. Online checking in is a simple process with a little added benefits i.e. seat selection, e-boarding pass, meal selection, arrive at the airport 2 hours earlier, avoid the check-in etc all based on the airline terms and conditions.

While you could print your boarding pass there’s no reason to, a mobile boarding pass will do. I will presume by CT you meant CLT, Charlotte that is. You can see in the eboarding pass FAQ that Charlotte and Atlanta both supports the mobile boarding pass. You can use the Delta app or just receive it in email. All you need for boarding is a barcode, after all.

You will get all the boarding passes when you check in, online or otherwise, it’s one check in for both flights, you can do that any time starting 24 hours prior. As the Checking In FAQs says:

What If I Have Connecting Flights?

No problem. You will receive a separate boarding document for each of your flights when you check in.

Don’t forget to charge your phone and have fun on your trip! Do not be so anxious, it is a very simple thing to fly these days.