When my flight is cancelled in EU, can I insist that the airline arrange a hotel for me?

3/5/2017 2:18:58 PM

You can insist, doesn’t mean they will do it.

Per EU Law

If your flight has been delayed by at least three hours or cancelled
then you have the right to compensation under European law. Under EU
Regulation 261/2004, passengers are entitled to up to €600 (£509) in
compensation when their flight lands at their destination more than
three hours late.

In your case, Amsterdam to Bordeaux is less than 1500 km, thus you were entitled to €250. Yes they must also offer you meals, refreshments and hotel accommodation as appropriate whilst you wait for a rearranged flight and cover any transport costs between the hotel and the airport. There are no time or monetary limits on the provision of this assistance.

Ultimately although you cannot compel them to organize the accommodation, hotel, meals and refreshments I expect them to reach a reasonable compromise with you on the cost you incurred on organizing those for yourself, in addition to your €250 cash compensation.

Credit:stackoverflow.com‘

About me

Hello,My name is Aparna Patel,I’m a Travel Blogger and Photographer who travel the world full-time with my hubby.I like to share my travel experience.

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