What is the procedure with people at CBP who cannot speak english

5/7/2014 8:01:17 PM

Nothing to worry about, usually CBP staff will not need to speak a lot with the passengers (especially ones from EU), if they do, they will ask simple stuff like “Ticket” or something like this. Anyway, in case the CBP agent wants to speak with the passenger and the language was a barrier, they usually will do one of the following:

  • Find a CBP agent who speaks the language.
  • Or, some major airlines usually have a representative there to help in this particular issue.
  • Or, as a last resort, they will ask a fellow passenger who speaks both languages to help.

I can’t find an official reference to confirm this, but I know it for a fact out of personal experience as I work for an airline and I have been to the US many times.

Update: I have found a reference that confirms CBP might ask other passengers to help.

Credit:stackoverflow.com‘

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Hello,My name is Aparna Patel,I’m a Travel Blogger and Photographer who travel the world full-time with my hubby.I like to share my travel experience.

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