Waitlisted Indian train ticket: will I be refunded if I don't get a confirmed seat?

8/30/2015 6:26:46 PM

I know it is a little late to respond, but I am replying in the hopes that this may help others.

I bought a ticket from Cleartrip on a waitlisted train, since their site said they will issue a full refund if you are not able to get on the train. When the train was overbooked and I was not able to get on, they did issue a refund, but with about $5 deducted. When I contacted them why they did not issue a “full refund”, their reply was that they charge a processing fee just for reserving through their site, and that is not considered part of a “full refund.”

In short, you will pay whether you get on the train or not.

6/27/2013 10:09:32 AM

I believe the limited answer to this comes from their website:

Fully waitlisted e–tickets will be cancelled by Railways after chart
preparation and the refund shall be automatically credited to
Cleartrip account. After chart preparation, refunds for partially
waitlisted/confirmed/RAC e–ticket will be processed on a receipt of
mail from customer at [email protected]. It would then be processed
offline and refund sanctioned by Railways would be credited back to
Cleartrip. To claim your refunds for offline cancellations, please
contact Cleartrip customer support by writing an email with your PNR
and trip details to [email protected]

Credit:stackoverflow.com‘

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Hello,My name is Aparna Patel,I’m a Travel Blogger and Photographer who travel the world full-time with my hubby.I like to share my travel experience.

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