Unable to upload my photo while applying for an Indian e-Visa. What am I doing wrong?

4/15/2019 11:01:16 AM

One more glitch I ran into: if your session expires before you upload your photo (for example, if you need to spend some time scanning it etc), all uploads will silently fail with no error message of any kind, it will just kick you back to the upload page again. The only hint, and it’s a small one, is that the top of the form will say “Application ID:-” instead of having the actual alphanumeric ID.

To fix the issue, navigate back to the home page, retrieve your application again, and the upload form should magically start working.

10/11/2018 2:35:35 AM

Apart from following:

  • The aspect ratio of 1:1 (min of 200 pixel & max of 900 pixel in width and height) for applicant image

  • 1:3 (min of 67 pixels & a max of 300 in height, and a min of 200 pixel & max of 900 pixel in width) for signature image

  • Keeping the file in size limit under 200 KB

Make sure to do not have any periods (full stop .) in your file name. If you have a full stop in your file name of the image, rename it without that and try uploading again. It should work.

7/10/2018 1:16:43 PM

I have had isssues with uploading the picture, I had to apply for four people. I was using UK passport size pictures, after cropping and several attempts I was able to upload and complete two applications. I wasted more than five hours doing this.
Rest of the two applicants I used new photographs size 2*2 which slightly bigger than the UK passport pictures. Then the magic happened with no fuss right in the slot, all done in ten minutes. Google chrome works better….than the explorer.

11/19/2017 5:58:33 PM

My friend had same complaint. After trying everything from different browser to different .jpg and .jpeg format, we used a slightly smaller crop size than the maximum selection offered by the cropping-square and VIOLA!! We could move forward to the passport filling page!!

3/21/2022 10:52:20 AM

On a mac you need to do the following with images as even though you think you are within the guidelines, it doesn’t seem to work.

  • Go to Tools-Adjust Size and adjust the pixels.
    Then go to File-Export (choose JPEG as the format) which allows you to adjust the quality level – pick the lowest and it reduces the size dramatically and will allow you to upload!
3/4/2017 6:36:58 AM

Don’t forget everyone, make sure the self image you upload has the exact same pixel length both horizontally and vertically for the image to upload correctly for the e-tourist visa. Otherwise it will not work. Such a common problem amongst travellers.

2/9/2016 8:18:30 AM

I resolved with the same width and height (for example 500 pixels width and 500 pixels height), the photo crop tool provided by the web site is unhelpful and it doesn’t throw error or anything.

Thank you.

Credit:stackoverflow.com‘

About me

Hello,My name is Aparna Patel,I’m a Travel Blogger and Photographer who travel the world full-time with my hubby.I like to share my travel experience.

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