This happened to me, too. The TSA agent at the airport managed to lock it. However, he told me that these locks are meant to lock back automatically when the key is removed in the open position. He also said that if their key is moved to the locked position, the key cannot be removed without damaging the lock. He could get the lock “unstuck”, so now the lock works. If this happens again, I’ll have to take it to the repair shop…
Just had the same problem – bag could not be locked as all combinations even the right one opened the bag. Simply grabbed a small screw driver, inserted it in the key lock and turned it back to the ‘red dot’ on lock. Now bag can be locked and unlocked via the code. By the Way, I could not turn the lock back again to the open postion….all good now!
We stopped by at a tsa office at the airport and asked a “nice” agent to help you with their special key. They can fix it in seconds if you meet a “nice” agent. Good luck!
Not a solution for the current problem, but for future reference it may be good to keep in mind: As others have pointed out, TSA-compliant locks are a joke and a waste of money. They are not secure and do not serve the purpose (any more) that you would traditionally expect from a lock. Too many non-TSA people can also open them (besides possible criminal minds at the TSA). Better not to rely on them or use them.
I have traveled to the US only once under the TSA regime, but have a US-based travel agent friend that travels in and out more often. The protocol I and her family (as well as many of her clients) follow with luggage is the following:
In our limited experience, so far so good, no losses yet.
Get your own key for the TSA lock. Unfortunately for the traveling public in the US, these locks are notoriously insecure. Keys for them can be had for $10 or less on eBay. (example)
Credit:stackoverflow.com‘
4 Mar, 2024
4 Mar, 2024