I’ve run into the same thing flying on one-way tickets to Colombia and Brazil. My solution was to buy a refundable onward ticket out of the country on the spot (using my phone), and then simply cancel it once I arrived at my destination. I now know that there are companies/web sites that offer this–just search for "onward ticket service".
Airlines are forced to repatriate you at their expenses if you are denied to enter the country. To enter Brasil (like other countries) as a tourist you must have a departure ticket of a max. 90 days. Therefore airlines are very careful to check that you have this departure ticket, to avoid the expense of repatriate you. And yes, they can legally deny you checking in: read the clauses you agreed when you purchased the ticket, it is written there.
I have contacted Brazilian consulate with this question. I was informed, that one of requirements to enter Brazil is to have a valid ticket to and from Brazil.
First of all, an airline is not required to check anybody in. By purchasing a ticket, you have entered into an agreement with a private company, and assented to all the terms of their Contract of Carriage. Written into every airline’s CoC will be a clause allowing them to deny you passage under various conditions. You may be entitled to be rebooked for a later flight, to be endorsed to another carrier, or to be issued a refund, depending on the circumstances. But any airline can deny you a check-in or boarding for just about any reason.
Second, many countries, presumably Brazil among them, require that you have arrangements for onward or return travel before you are admitted. They can hold airlines responsible for enforcing this and other entry restrictions; if you arrived in Brazil and were denied entry for any reason, the airline would not only be obligated to you return you to your point of origin on the next flight out— possibly displacing a paid passenger— but they would suffer fines or other penalties.
Perhaps another airline or another agent would not have raised a fuss, but they are not in the wrong in this case. A workaround is to purchase refundable tickets for onward transportation which you can then change at your convenience.
Credit:stackoverflow.com‘
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