I know this is a few months late、but we have our 13kg dog here. Shes in a snoozer carrier which is a roller and a backpack. Its 70cm by 90cm the limit. She does not stand comfortably but she lays down and sleeps just fine. Jr trains have never asked to weigh our pup and we bring her into downtown Tokyo all the time. Also have rented both from toyota and nissan. Rented nissan from the airport to my apartment and just rented Toyota over the new year for vacation. Again if shes in a carrier they dont care about weight. 11kg is fine. If you end up moving and need a babysitter let us know! Lol
Yamato Unyo, one of the delivery companies, will apparently transport a crated dog from Narita Airport to almost anywhere: https://form.008008.jp/mitumori/PPET0100Action_doInit.action
They will transport medium size dogs up to 30kg and large dogs over 30kg, so you’re in the clear.
They’re pretty much your only option for larger size animals even though they are pricey. Public transportation options tend to restrict dogs to only small ones less than 10kg that can fit in their own bag. Rental cars don’t allow animals that aren’t crated and a one-way rental from Narita is going to be expensive, let alone not something I’d recommend a newby try (left-side driving, Tokyo traffic, jet lag, a barking dog, etc).
For general travel in Japan, everyone I know either checks their dog in at a dog hotel (of which there are plenty) or has their own car.
If you do go with Yamato, it looks like you need to make a reservation and get a quote, which makes sense as there’s likely a lot of prep work needed on the transportation company’s end.
Finally, your company may have a relocation specialist on staff or on contract. You may want to contact them as they as usually familiar with slightly odd requests from foreigners.
Sorry, you cannot take a dog above 10kg on a train in Japan. Per JR East’s rules, dogs and other animals can only be transported if they’re placed in a fully enclosed crate less than 70cm in length and 10kg in combined weight, plus you need to pay 280yen per ride for the privilege:
有料のもの
●小犬、猫、鳩またはこれらに類する小動物(猛獣やへびの類を除く)で、
長さ70センチ以内で、タテ・ヨコ・高さの合計が90センチ程度のケースにいれたもの
ケースと動物を合わせた重さが10キロ以内のもの
https://www.jreast.co.jp/kippu/20.html
Rules may vary slightly between companies but the general gist will be the same for buses, trains, etc.
You should also be aware that importing a dog into Japan may require a quarantine period of up to 180 days, and that tiny apartments and long working hours and commutes are not very compatible with large dog ownership. Small "cute" dogs are popular but I’ve rarely seen large dogs outside rural areas.
Update: I did find one (1) taxi company in greater Tokyo that carries pets small or large: http://smile-animaltaxi.com/
It’s not cheap though, with rates starting from 4000 yen for 5 km.
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