In answer to the pre-booking bit of the question (and specifically ticket delivery) – DSVN now offer e-tickets, which can be printed out, and probably even shown on a mobile screen, although I didn’t risk the latter.
With that in mind, it’s probably best to prebook tickets if you can, it guarantees you a seat on the train you want to be on. If you’re travelling around a holiday, prebook as far in advance as you can.
You’ve two, possibly three, recommended options for ticket purchase from Seat61.com – it’s worth checking for updates there too.
First – the possible option:
And the definite ones:
I’ve had success with getting tickets from all three, but I’ve had significant delays in getting a reply from both of the agencies when I’ve been looking for tickets that are harder to find (soft sleeper on a short overnight journey – I managed to get them by booking on DSVN at exactly the right time).
I can’t answer the pre-booking question, but food and drink isn’t an issue – it’s purchasable in most big train stations as people make a living out of selling anything you might need. If you are reticent about buying from street stalls or if you want specific food or drink (selection can be limited), then bring your own.
We didn’t encounter any problems with theft but we had our own four person cabin. It may be different if staying in a generally accessible area, in which case you should talk normal precautions for travelling in a communal area while sleeping assuming you’re travelling overnight. If you’re not travelling overnight, theft isn’t more of a worry than anywhere else in Vietnam.
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