In Australia the etiquette is slightly different from the above mentioned. Uber operates very similar to Taxis.
You are expected to approach the Taxi/Uber and open the door for yourself, then you’ll lean over if you have luggage and ask the driver if they will pop the boot. Then you’ll go back and put your luggage in the boot and close it yourself. At this point you will hop in the seat next to the driver if you are alone or sit in the back if there are two of you. A brief exchange of ‘how are ya’ and ‘this weather aye’ will generally take place as you either settle into a quiet ride or the driver is feeling talkative. Upon arrival you will exchange thanks and remove your luggage and be on your way.
There is no set rules for the Uber/Lyft/Gett, etc driver to do any of these things.
The driver normally would open the trunk for you but getting the door for you may be unlikely. The thing of it is you have the ability to rate the driver for Uber and Lyft and leave comments on their performance. The only thing that you have to worry about is that they can rate you as well, so be reasonable at your expectations and demands.
I’ve taken Uber multiple times in Florida and sometimes drivers do request that you get into the front seat and have no problems with you sitting there so it’s up to the individual driver.
Plan to open the door yourself, although most of my drivers have been quick on their feet to do that for me.
Most riders sit in the back right seat, on a diagonal from the driver, which facilitates talking – or just giving directions. If you want to ride shotgun, ask before hopping into the front seat.
Most drivers will put your luggage in the trunk. But be considerate. When I was in Washington a few months ago, my driver turned out to be a petite woman of a certain age. My bag: ginormous. I did the heavy lifting myself (although she offered to).
Don’t make a mess in the car. No feet on the seat, no trash left behind when you get out. No smoking either. We all know that, right?
Give your driver a good rating when deserved.
All in all I take Uber as a friendly and relaxed cab service. Hence I don’t expect the door or the trunk to be open for me (of course this is the complete opposite of UberBlack services which are nothing short of luxury car hires). The safe way to go about it for me is to ask the driver when in doubt.
Regarding luggage I wouldn’t toss it on the back seat next to you since it might dirty the seats. The boot/trunk is definitely the way to go, unless instructed otherwise by the driver.
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