Refunding the ticket, not the value of the ticket
- By
- Aparna Patel
- |
- 2 Aug, 2023
- |
As far as I am aware you can’t (and it wouldn’t make sense to the airline to allow that) the voucher you are being given is simply the monetary value of the ticket. (Certainly the case on BA)
If one of those seats cost you £100 for as person as an example and in future if the flight you wish to use the voucher on is triple the cost you paid so £300 for that single person, you will be paying the additional cost of £200 yourself.
These vouchers are not redeemable for the same ticket but only for the monetary value paid.
The wording from BA is: “If you would like to claim a voucher to the value of your booking, please complete the voucher form here. Vouchers can be used as payment, or part payment, for a future booking.”
You will need to negotiate with the airline. You want vouchers that allow “Huey, Dewey and Louie” to travel to India at X time. This may actually be the way they are the vouchers, with them being unaware of the difference (but there’s probably a note in the fine print like “in the same conditions of the original ticket”, which per Doc answer wouldn’t apply).
Airlines would usually not want to provide such voucher, since it would not be in their interest to do so. However, nowadays airlines are eager to get their passengers to accept vouchers, rather than needing to pay for all the cancellations in cash. So there is a good chance that they will agree to that, instead of needing to refund your money (specially if it’s for a time when they might not expect to fill the plane). Be sure to get in writing all the relevant information, not just some verbal assurance that their age won’t be a problem!
And as noted by Harper – Reinstate Monica in a comment, if the airline bankrupts you can expect your vouchers to be worthless.
The exact details can depend on the tickets you’ve purchased, but as a general rule British Airways has 4 types of ticket based on age :
- Infant (below 2 years) WITHOUT a seat. 10% of the standard adult fare.
- Infant (below 2 years) WITH a seat. 75% of the standard adult fare.
- Child (2-11 years old) WITH a seat. 75% of the standard adult fare.
- Adult (12+ years old)
As you can see, if the infant/child has a seat assigned to them, the fare is the same regardless of their age. On this basis, it would appear that the ticket you purchased was for an infant without a seat, or what is often known as a ‘lap child’ because you or you partner would need to hold the infant the entire flight. In effect, you have not purchased a seat for your twins, which is why the fare is so low.
Lap children are only legally allowed for people up to 2 years old. Given that your twins will be greater than 2 years old when you end up flying, you will be required to purchase a seat, and thus pay the higher price.
It would not be realistic to expect BA to allow your 2+ year old child – for which a seat is legally required – to travel without paying for a seat. If you were to simply change the date on your ticket as you’ve suggested (keeping the ticket active, rather than the price paid for it), then you would hold a ticket that was not suitable for the 3 year old passengers, and you would likely be denied boarding.
Credit:stackoverflow.com‘
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