Refund for cancelled DB train but I don't have a bank account with BIC/IBAN

1/26/2023 8:00:26 PM

One possibility is to create an account with a service that provides you with a BIC/IBAN and the possibility to transfer to your american account, like Wise (formerly Transferwise).

By opening a Wise account, and then creating an account in Euro within Wise, you get access to BIC/IBAN details that allow you to receive money transfers from any European bank.

You might need to add some money of your own to activate your Wise account, but the money is still yours to transfer out.

1/25/2023 4:59:08 PM

A secondary problem will be that you may lose money in currency conversion since you paid in dollars but will be refunded in euro and could lose out as a result.

Since they are not responding to your attempt to resolve the problem, I would contact your credit card company to dispute the charge. Once DB is contacted by your card network about the issue, they may suddenly work out a solution, since there are penalties from the card network for failing to refund customers in the event that a service is not delivered.

1/25/2023 4:51:47 PM

If you are in Germany, you can get a refund in cash at any "DB Reisezentrum" (Deutsche Bahn ticket service counters in railway stations). You can just walk up to the counter, hand in your tickets, and on good days, they will do the bureaucracy for you. (On bad days, they will make you fill out this paper form.)

If that’s not feasible for you, you could go through the regular paper or digital refund process with DB and enter the banking details of someone you know who holds an IBAN account, and let them forward the money to you through a different channel, e.g. Paypal.

Credit:stackoverflow.com

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