KLM refused luggage return during 3 day delay

3/4/2018 3:04:00 AM

It is understandable that it is diffcult for them to sort the luggage out and give it to you, but according to the usual rules, they should be responsible for paying for your necessities, as well as the hotels and food, as the delay is their fault. It should be cheaper for them to get your luggage out than to pay for you buying new items, but they may have the choice in that (meaning they probably can choose to give you money instead).

Either way, they are responsible for your cost during the forced stay, and they are legally required to inform you about it. Contact them to get what they owe you, and file a complaint if they don’t want to.

Worst case you can buy some new wardrobe on their nickel, and have some paid vacation in the three days.

Credit:stackoverflow.com‘

About me

Hello,My name is Aparna Patel,I’m a Travel Blogger and Photographer who travel the world full-time with my hubby.I like to share my travel experience.

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