To answer your question, it is useful but not that important. You are correct in saying that the majority of people in Montreal understand English. The majority also understand French too. You will also find that there are many people who live here which speak neither of these languages and have been in Montreal for a decade or more!
You should be prepared for some negative remarks if you work in a position where you have to interact with the public. This will happen when a customer who only speaks French asks for something from one who only speaks English. While this is certainly not a comfortable situation, it dissipates quickly, just stay calm and polite.
As for you being served, it will happen that people will not speak English and it seems more common in among cashiers and waiters the further east you go from downtown. Knowing a few words help but if they can tell you are not from here, you will get a break. Trying to speak French helps but, if you make too much effort, it can backfire and you may end-up with an English-speaker serving you in French because they think that is what you want to. I’ve been living in Montreal for 15 years and it still happens to me 🙂
I was in Montreal a few months ago, and I was worried about this. I tried my best to learn some French through podcasts (Coffee Break French – I really liked Coffee Break Spanish), but I still felt like I was floundering.
Be aware though, that just 10 words can get you very far, if they’re the right words. Hello, Goodbye, Please, Thank you, Yes, No, “Where is…” and Sorry”. Learning those words in other languages (eg Russian) has gotten me a long way.
In Montreal, however, I needn’t have worried. Almost everywhere I went – and they weren’t always tourist-centric places, I’d start to try and speak broken French in response to a French question, and they’d smile and switch to English for me. Very hospitable.
Now, of course, that was just for a few days. And I was travelling, not working. And dealing mostly with the service industry, who are nice as part of their job.
However a friend moved to Montreal a few years back, with zero French. (@Jonas on this site has as well, although I believe he spoke some beforehand). She found (as I did with other countries) that you start to pick up a lot of words, just from adverts, conversations in passing, and practise as well.
Some people will of course mock you, yell at you and blast you for not speaking their language. English speakers do it too, I’ve heard many people saying “why do they come to Australia/England/America if they can’t speak English”. In this modern world where people move around the globe a lot, it’s a very narrow mindset. But don’t worry about that, accept that most people will be understanding, as long as they can see you making an effort. If you believe you have a chance of knowing some of the French words in the sentence you’re about to say, use them, and look apologetic as you say the others in English, they’ll possibly even help you out with the French words you’re looking for.
Enjoy Montreal, it’s a beautiful city.
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