Sounds like you’re being pretty prudent already. Additional measures I can think of are try to pay with a credit card if you can, make sure your travel insurance covers a situation like that, and check that the business is a registered agent. There’s usually an agency that oversees travel agents, you can always query for their standing.
A single bad review sounds like a pretty good situation to me.
P.S. Just a couple of notes.
Doing business in Vietnam is probably not like doing business where you’re from. The bank account might be in the person’s name because they have a sole proprietorship.
A credit report of a company is usually useless since most companies secure against assets or equity.
Credit:stackoverflow.com‘
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