Hann Air says related to check in: for flights not showing H1, you should always try to check in online on the operating carrier’s webpage. Some webpages do not recognize the Hahn Air ticket number and it is only possible to check-in at the airport. If you don’t know the operating carrier for your flight, please contact your travel agency.
Related to luggage Hann Air says:
As a ticketing carrier Hahn Air is not entitled to offer assistance regarding baggage issues, these are determined by the operating carrier. Please contact your travel agency or the operating carrier directly.
There is no client-accessible interface to manage Hahn Air bookings. One has to write to them directly via email at [email protected]. They will send confirmation and any additional details requested.
Any details or changes have to be undertaken over the phone with the operating carrier, this includes additional luggage. Since there is no confirmation number from the operating airline, it is not possible to check in online either.
Hahn Air says:
Hahn Air as a validating carrier cannot offer further assistance regarding excess baggage/additional baggage, please liaise directly with the operating carrier.
And their confirmation include the following information:
- Online check-in is not possible. Please check in for free at the respective check-in counters at the airport.
- For all H1 flights, no baggage through-checkin is possible. It is recommended to arrive at the airport at least 2 hours prior to departure.
- Please add passenger contact details as SSRCTCM or CTCE for the operating airlines information.
Hi Itai it would be great if you could drop us an email including your PNR and ticket number to [email protected]. Our colleagues from Service Desk will have a look into you booking and assist you with your request. Kind regards, your Hahn Air Team
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4 Mar, 2024
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5 Mar, 2024