How do you get your refund for a Greyhound bus refundable ticket in the US?

12/31/2013 4:33:53 PM

I broke down and traveled to to the bus station. They were able to process my refund at the ticket window. I needed to provide (1) photo id and the (2) reference number from the confirmation e-mail. The clerk printed the actual ticket, then I provided two signatures to complete the refund.

(I didn’t realize a Greyhound bus ticket is NOT a reservation for a seat on the bus on that day like an airline ticket. Even though the confirmation e-mail lists the date and time of the departure and arrival, the ticket was valid for 1 year. I was thinking I need to get the refund before the scheduled date. According to the clerk, I could have processed the refund or used the bus ticket months after I originally planned to leave.)

12/30/2013 5:31:10 PM

If you following the FAQ it tells you how to obtain refund. It states:

To submit your request for a refund, please contact us in writing. Following are frequently asked questions about our refund policy.

The link in the FAQ gets you to the contacts page which states that you need to contact the Refunds Desk in writing to get your refund.

Credit:stackoverflow.com‘

About me

Hello,My name is Aparna Patel,I’m a Travel Blogger and Photographer who travel the world full-time with my hubby.I like to share my travel experience.

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