How do I figure out which platform a SEPTA regional rail arrives at for a particular station?

5/7/2018 6:58:39 PM

This is Kevin from SEPTA Customer Service. We are sorry to hear of your experience. Please know that it can be difficult to accurately predict the correct track number for every single train. TrainView at SEPTA.org (http://trainview.septa.org/ ) does list the track numbers for Jefferson, Suburban and 30th Street stations for trains if you select the train number. However, please know that these track numbers are subject to change. As a result, we always recommend checking the monitors at the station before heading to the platform as track changes can occur shortly before the departure time. We are aware that the signs at the Center City stations do indicate which lines arrive at which tracks. Please know that these signs are in a general sense and not all trains on each line follows this due to multiple factors. Also, these signs do not take into account any last minute changes. Again, this is why we always recommend checking the monitors before approaching the platforms.

In regards to the “Next To Arrive” feature that you mentioned, this is a feature found on the Official SEPTA app (Link: http://www.septa.org/service/new-app.html ). This feature does not typically provide track information for trains. We do recommend using the app for alerts and to track status information for all of our services.

We would like to look more into the call you made to us. Please send us an email at [email protected] with your name and phone number.

If you ever need assistance online you can always reach out to us on Twitter (@SEPTA_SOCIAL), Facebook (Link: https://www.facebook.com/septaphilly/ ) or send us an email.

Kevin G.

5/6/2018 9:39:45 PM

At Jefferson Station you should be fine, because there are only two platforms, one for trains going east (tracks 1 and 2) and one for trains going west (tracks 3 and 4). The train from Yardley to Jefferson goes the same direction as the train from Jefferson to Airport (west), so you shouldn’t have to change platforms if you change trains at Jefferson. (See station diagram thanks to skifans’ answer.)

The reason SEPTA can’t give you the information ahead of time is probably that they sometimes change tracks and platforms at the last minute. This is at the discretion of the train dispatcher and gives them the flexibility to move trains as needed; for example, a delayed train could be moved to a different track if the track it usually takes is occupied by another train. So even if you know which track the train usually takes, it might take a different track occasionally. At Jefferson this usually just means moving trains to the other side of the same platform. It would be quite unusual for them to run a westbound train on the eastbound tracks.

Lastly, beware that SEPTA trains are often delayed. If you’re planning on a 15 minute transfer, leave enough time so you won’t miss your plane just because there is a train delay and you miss the transfer.

5/6/2018 7:16:21 PM

I don’t know how accurate it is but Wikipedia shows a track layout for most major stations: https://en.m.wikipedia.org/wiki/Jefferson_Station_(SEPTA) showing which routes call at which platform, unfortunately I’m not familiar enough with the question to answer if it would be suitable, do edit if you have more familiarity with the system and can work it out.

Credit:stackoverflow.com‘

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Hello,My name is Aparna Patel,I’m a Travel Blogger and Photographer who travel the world full-time with my hubby.I like to share my travel experience.

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