How can I contact 'lost and found' to in enquire on a lost laptop in Dubai Airport?

3/21/2013 1:25:27 AM

There are a few steps when it comes to this, and indeed I even overheard airport staff in Calgary yesterday discussing this.

  • If it’s lost on the plane, then you speak to the airline. That’s the only time it’s worth contacting them.
  • If it’s lost in the airport, you need to deal with the airport.

Now, with regards to them not answering the phone, some steps you could try:

  • Try the phone again making sure to call during Dubai business hours
  • see if there’s an email address on the airport website
  • try filling out the lost and found form again – perhaps it didn’t get through the first time
  • my favourite method lately – try their twitter account: Dubai Airports – it’s amazing how fast airlines and other companies have responded to me when my complaint/query is out there in public on twitter.
  • If it was in Terminal 3 – this is one of the rare times that the airline handles it as well – because Terminal 3 is Emirates-only flights – you could call Emirates on +971 4 0505 7584 / 7538.
  • Try their Facebook page – it’s amazing how much faster companies’ social media sites reply sometimes.

Good luck!

Credit:stackoverflow.com‘

About me

Hello,My name is Aparna Patel,I’m a Travel Blogger and Photographer who travel the world full-time with my hubby.I like to share my travel experience.

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