How can I cancel a Deutsche Bahn ticket? I am covid positive

10/17/2022 1:35:52 PM

This depends on the type of ticket. Mainly this will be

  1. "Super Sparpreis": you are out of luck
  2. "Sparpreis": you can cancel up to one day before departure. You will get a refund minus 10 Euro as a voucher for future travel
  3. "Flexpreis": You can get a full cash refund if you cancel up to one day before departure.

As usual, there are tons of other ticket types (groups, Euro, normal, etc), exceptions and side rules. Check your own details.

Bahn doesn’t care if you cancel because of Covid or not. They specifically recommend that you should buy a flex ticket (which is ridiculously expensive) so that you can cancel in case you get Covid.

10/17/2022 12:55:27 PM

Unfortunately I don’t believe there is anything you can do here, at least not via Deutsche Bahn.

DB’s German website has a Corona-related FAQ page, but there’s no mention of any special policy for corona-related cancellations. So it seems that you’re left with only the standard options for whichever ticket class you booked – and in this case, that means there is no cancellation/refund available.

If you have travel insurance, you may be able to claim some or all of the ticket cost back from your insurance company. However, insurance policies generally have a list of excluded reasons, and in my experience "pandemic" is normally one of them. You would have to check the details of any insurance policy you hold.

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Hello,My name is Aparna Patel,I’m a Travel Blogger and Photographer who travel the world full-time with my hubby.I like to share my travel experience.

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