Flight cancellation luggage

12/19/2016 1:39:05 AM

I wouldn’t worry about lack of space for your checked bags. It is possible that they will try to make you pay, at which point you can explain the situation and request that they waive the charges. If they refuse, you can pay and take the issue up with American’s customer service (or lack thereof) after the flight.

“Baggage: CUST” is, in a rather confusing way, trying to tell you at which baggage claim in Philadelphia your luggage it scheduled to arrive. In this case, your bags will, of course, go to the Customs area, as this is an international flight. This space might display a baggage claim number for customers traveling on domestic flights, but it’s always a good idea to check the monitors when you arrive to find the correct baggage carousel.

Credit:stackoverflow.com

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