Do I need to have a paper copy on an online ticket between Amsterdam and Hanover?
- By
- Aparna Patel
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- 19 Jul, 2023
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What you linked and quoted are the conditions of carriage for national travel. If you buy a ticket from Deutsche Bahn for international travel a different set of rules applies:
6.2.6 Online-Tickets sind auf weißem Papier im DIN A 4-Format auszudrucken. Auf dem Papierausdruck sind neben der Fahrkarte, ggf. mit Reservierungsdaten, die ausgewählte Verbindung sowie Sicherheitszertifikate dargestellt. Das Vorzeigen der (ausgedruckten) Buchungsbestätigung bzw. die rein elektronische Anzeige auf einem Computer-Bildschirm ersetzen grundsätzlich nicht den Papierausdruck. In folgenden Zügen bzw. Verbindungen kann das Online-Ticket ersatzweise als pdf-Dokument auch auf dem Display eines mobilen Endgerätes (z.B. Smartphone, Tablet) vorgezeigt werden: […] den Niederlande (nur im ICE bis/ab Amsterdam) […]
Rough translation by me:
Online tickets need to be printed on white A4 paper. The printout contains the ticket, if applicable the reservation, the connection, and a security certificate. Showing the (printed) booking confirmation or displaying [the ticket] on a computer screen does not, in principle, replace the [ticket] printout. On the following trains/connections the online ticket can be be substituted by a PDF document shown on screen of a mobile device (e.g. smartphone, tablet): […] the Netherlands (only ICE from/to Amsterdam).
There is no announced change of those rules.
If you buy the ticket from NS there might be other rules that I don’t know about.
Note that conductors often don’t know this rule down to every detail as their training doesn’t seem to cover it precisely. If you want to be safe you should print out the ticket or display the ticket using the DB app. What doesn’t help is that the ticket itself says that you should print but that’s only a strongly worded suggestion and not a contractual requirement.
Yes, you need to have a paper copy. Read the Important Notes (Wichtige Hinweise) on the ticket. The first one is:
Die Fahrkarte muss ausgedruckt vorliegen <…>
(the ticket must be available in printed form)
But you do not must have a paper copy booking via and showing your ticket via offcial DB Navigator app.
Credit:stackoverflow.com‘