The guy on Twitter has misread Timatic, the database which airlines use to verify passenger documents.
The NOTE 60190 appears in the USA transit section, and means that she needs an onward ticket departing the USA.
Visa required, except for Nationals of Japan with a biometric
passport (with an electronic chip symbol on the cover) and an
Electronic System for Travel Authorization (ESTA) in transit.
(SEE NOTE 60190)NOTE 60190: Passengers must have a return/onward ticket.
TWOV (Transit Without Visa):
- There are no transit facilities, passengers must comply with
all entry regulations for the USA.
Credit:stackoverflow.com‘
4 Mar, 2024
5 Mar, 2024