Deutsche Bahn: I lost my BahnCard 25. Can I get some kind of proof of purchase to show to the ticket inspectors?

8/7/2017 7:41:38 AM

If you have a smartphone with the DB navigator app, you can load your BahnCard into the app as an electronic ticket. To do this you first need to activate BahnCard services via the website, using the PIN they send you when you get your BahnCard or by requesting a new one via email. Your BahnCard should then be available in the app under “BahnCard -> Meine BahnCards” in the menu. You may have to swipe down on the “Meine BahnCards” screen the first time you show it in order to load your card details into the app.

8/7/2017 1:25:25 AM

You should call BahnCard-Service at +491806340035, which is available Mon-Fri: 7am – 9pm, Sat: 9am – 6pm. 20ct/call from landlines and max. 60ct/call from mobile lines.

Note that calling them directly is advised by Deutsche Bahn under your circumstances.

Source

Credit:stackoverflow.com

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