You should have two types of compensation.
two night at hotel, all meals, free internet and possibly refreshment
200 to 600 Euro (depending of the distance) because of arrival later then 3 hours as expected.
Unfortunately there is no compensation for the two days you have lost (and ev. prepaid hotel in Bilbao).
Usually airlines will deny you compensation, it is normal. They will take some excuses about “external events”. Do not buy it. Document your delay, write down the timeline and what they told you and on PA (before you forget), and try to get some data on FlightRadar24 or on other sites, which you can prove that they are lying (weather, but it was just your flight, etc.). Be prepared to escalate to national authority. It will be easy and guarantee success (if you claim has value).
Credit:stackoverflow.com‘
4 Mar, 2024
4 Mar, 2024