Can United make me pay for rebooking a flight cancelled due to snowstorm?

3/14/2017 4:41:15 PM

I ended up calling United, and they were happy to put me on a Lufthansa flight the next day, free of charge.

Thanks to everyone for the answers/comments.

3/13/2017 9:32:43 PM

The answer to the main question is NO. But…

The problem you having is that the regular web booking engine is not ‘aware’ of the storm so it’s just pricing out a regular change.

One strategy that might work is choosing the alternate flight you want and putting it on hold if that available, then get on the phone and wait to talk to an Agent.

It shouldn’t matter that the destination is not served by United on their own metal, they will rebook you on any Star itinerary that is available, especially Lufthansa or Air Canada as they have a TA Joint Venture.

If you have the ability to get to alternate airports, let the Agent know.

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Hello,My name is Aparna Patel,I’m a Travel Blogger and Photographer who travel the world full-time with my hubby.I like to share my travel experience.

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