If you are issued a voucher without having asked for it, contact the airline immediately. Under EU law, you are entitled to a refund.
With Condor, they did issue us a voucher without asking us. We phoned them immediately, and told them in very clear terms that we did NOT want a voucher. They agreed to "reimburse our voucher" and we were refunded 100% of the flight price to the payment card initially used for purchase.
Credit:stackoverflow.com‘
4 Mar, 2024
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