Airlines refused Missed Flight Cover 10 minutes after departure

Airlines refused Missed Flight Cover 10 minutes after departure

9/15/2016 1:28:46 PM

Adding to the correct answer of @Johns-305, you would have to purchase the missed flight cover during booking:

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For the sample booking I made it cost EUR 12.75 per person.
Also in the Missed Flight Cover FAQ the need to buy such an insurance is quite obviously stated.

The reply by Vueling to your email seems to be a standard letter which is making it a bit confusing but nonetheless:

  • they did not refer to the missed flight cover since you did not have one
  • instead they seemed to assume you made a claim because of EU regulation 261/2004, which however does not apply here as they correctly state

You are out of luck here. If it consoles you in any way, especially Vueling especially at Rome Fiumicino Airport is infamous for horrible passenger service.

I can not see how contacting ABTA would be of any use in your case.

9/15/2016 1:26:01 AM

Unfortunately, you’re out of luck.

Missed Flight Cover is an optional Travel Insurance for which there is an additional fee. Did you pay the fee?

Any Compensation regulation does not apply because you were a no-show. The flight operated presumably on time, and possibly from the new gate.

What happened? A probable scenario is that the flight was very lightly booked and all passengers were boarded and the flight closed very quickly. That is why you have to be at the gate at boarding time.

Credit:stackoverflow.com‘

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Hello,My name is Aparna Patel,I’m a Travel Blogger and Photographer who travel the world full-time with my hubby.I like to share my travel experience.

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