Airline rebooked me on another flight

8/25/2018 6:19:20 PM

If the rerouting you were offered would delay your arrival at your final destination by more than 5 hours, you can (as far as I read the EU air passenger rights regulation) demand to be transported back to your starting point instead and get a full refund of your ticket.

The other option is to accept the airline’s offer of “re-routing, under comparable transport conditions, to their final destination at the earliest opportunity”, which it sounds like you’re already getting. That you don’t think the earliest opportunity is early enough does not really change the facts. They’re not obliged to magic up a flight that doesn’t exist, or charter a business jet just for you, or anything like that.

It might be different if you could show that there is in fact an earlier opportunity — meaning one where there is space for you, with an airline that has a rerouting agreement with Swiss. But it’s not obvious that is even possible.

Credit:stackoverflow.com‘

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Hello,My name is Aparna Patel,I’m a Travel Blogger and Photographer who travel the world full-time with my hubby.I like to share my travel experience.

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