Accidentally booked hotel room twice

3/17/2018 6:33:26 PM

It’s up to the hotel to decide whether or not to refund you. You will need to call Booking.com and they will contact the property. You should also call the property and speak with the manager and get her name so that Booking.com CSR knows who to ask for.

I’ve had similar situations and the only time I was refunded was when I was denied access because of my service dog.

3/16/2018 7:25:38 PM

Contact booking.com customer service and explain your error. They may choose to help you.

Unfortunately, it sounds like if they refuse, you will be on the hook. But be polite and apologetic (since it was your error) and see what they have to say.

Credit:stackoverflow.com‘

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Hello,My name is Aparna Patel,I’m a Travel Blogger and Photographer who travel the world full-time with my hubby.I like to share my travel experience.

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