How can I check my status on an American Airlines promotion?
Upvote:1
It sounds as if the "promotion" to which you refer is AA's frequent flier program, a form of loyalty/rewards program that most airlines offer.
AA's program is called AAdvantage. You can track your current status by logging in to the AAdvantage site. If you don't have the appropriate details to log in, you will have to contact their customer service.
If you have not been providing your frequent flier number when either making reservations, or checking in, then it seems unlikley that your flights this year have been tracked. Most frequent flier programs offer the ability to add missed flights to your record, on provision of suitable evidence.
If you are referring to some other promotion in addition to normal AAdvantage system, then I'm not sure of the details - again, contacting customer support is probably your best option. I'd expect you could still see any progress when logged in.
Upvote:1
Your best course is to call the American Airlines AAdvantage Customer Service number and ask. Your question is ambiguous as to if you registered for the standard AAdvantage program or for a "challenge" which awards elite status for flying a reduced number of elite-qualifying points (for 2015) or miles (for 2016) in a certain period of time. If the former (standard AAdvantage program), simply logging in to the web site or iPhone/Android app will show your progress and status. If the latter ("challenge"), only flights coded with certain airlines count for the status (typically, the flight code needs to be AA or a joint business venture partner, e.g., BA, IB, JL, and QF. Other partners, such as CX or AS, don't count for the "challenge."
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