Compensation for a flight going somewhere else

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It's far from unusual for airlines to do this. I've had flights simply cancelled, and been offered ones on a different day.

Unfortunately the terms and conditions of booking are almost always written such that if the airline changes its plans, the most they have to do is refund your payment. In the regulations you quote, that is an option. You don't say if you were offered a refund, but if you weren't you would probably have been given one if you asked. The airlines will try to persuade you to take another flight with them if possible, so as to reduce their losses, but a refund should have been a possibility.

Of course a refund does not always help, since alternate flights might well have been booked up in the time between you making the booking and being notified of the change.

DJClayworth 63066

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Compensation for a flight going somewhere else

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