Hertz rental - is it ok to pick up car 2 hours earlier than voucher says?

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Accepted answer

Maybe yes, maybe no. It's like checking into a hotel early: you can always ask, and sometimes you'll get it, but they may also say no. So it's definitely worth a try, but the only way to (almost) guarantee early access is to pay extra.

In addition, beware that most rental agencies charge for their rentals on a 24-hour basis, so if you get the car two hours early, you may also be asked to return it two hours early or you may be charged an extra day.

Upvote:3

Also, the car could only be given back a few moments before, so not available for getting it earlier. It happened to me once, the car just came back, and had to get a maintenance, so i had to leave later than what was booked. So, you don't lose anything by asking, but it is quite possible they won't accept

Upvote:3

The turn around of cars can be pretty quick. I returned a car to Avis in Atlanta airport recently. On my way to the terminal, I realised that I had left something in the car. I got back to customer service 20 minutes after returning the car and it had already gone out again. I had returned the car more than one hour early. This indicates that there is no specific car allocated to you in advance, you get whatever is available in the band that you paid for. On a lucky day, there is no car in your band and you get a better car at the same price.

As others say, call and ask but my guess is that it is likely but not guaranteed that it will be okay. I am moderately sure that I have done it sometimes.

Upvote:8

I'm a little more optimistic than most other answers. Now, your rental will start early and hence end early, but at a major airport location where there are always a few cars, I don't think you will have an issue. This won't hold only if you are getting a special car or it's a holiday time where cars are scarce. Happens, but seldom.

Flights often land early or late.

Upvote:10

This depends on the availability of the vehicle at the rental location.

If you have ordered something uncommon then they may have made special arrangements for your vehicle to be there at the scheduled time.

It is best to call the location directly and ask.

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